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Microsoft Fears Overheating, Recalls Surface Pro Power Cords

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Microsoft is a company usually known for its success in various fields, but not in the hardware market.

After great success in almost everything, the company decided to enter the hardware market.

The decision was logical and the step to expand was absolutely correct, but they have been suffering ever since they entered the hardware market.

While Microsoft was still trying to redeem itself by one-after -another Lumia smartphone, they made a tablet named Surface Pro.

The first edition of the tablet was average but the third edition of the tablet which is Surface Pro 3 brought huge amounts of profit, the success of this tablet was absolutely unexpected and the tablet series became a ray of hope to a rather bleak experience in the market for Microsoft.

Microsoft has announced that they will be re-calling some of its Surface Pro AC power cords due to some overheating fears.

The users who bought the Surface Pro, Surface Pro 2 or the Surface Pro 3 tables are said to be affected by this re-call.

Channelnomics, a European publication, has reported that who-so-ever has bought the Microsoft Surface Pro, Surface Pro 2 or the Surface Pro 3 tables before the March of 2015 in the US and before the July of 2015 in Europe will be offered replacements to the chargers and the charging-cables which came with the shipment of the tablet, this will be like a trade-in scheme.

In this trade-in scheme, the company will offer free power cord exchanges to those who are affected Microsoft Surface Pro, Surface Pro 2 or the Surface Pro 3 table customers.

Microsoft recently quoted that if the power cords are sharply or repeatedly bent or if they are tightly wrapped they might become prone to overheating and a fire hazard could also happen.

To everybody’s relief, the customers will be obtaining a replacement through a website which is only there for the replacement purpose.

Another statement was made by a Microsoft spokesperson, in which he stated that a very small proportion of Surface Pro users had reported the issue that when the AC power cords were being wound too tightly or twisted or pinched over a considerable amount of time they started to overheat and that the company will replace them shortly. This was further confirmed by ZDNet.

What are your views on this move by Microsoft? Comment below and let us know: