You are probably already aware that WhatsApp is working on a standalone app named WhatsApp Business that will be dedicated for business owners. The app will be almost identical to the original one, but it will come with some new features designed specifically for businesses.
Now it appears that one of its most important additions is landline compatibility. This means that you will be able to register for a WhatsApp Business account with your landline number.
Linking the company’s landline number
Many small business owners were already using WhatsApp for business purposes, but the new version will allow them to finally separate personal messages from professional ones. There will be two separate apps, and you will need a different phone number for each. This may also be one of the reasons why WhatsApp decided to allow landline numbers for the business apps. This means that you will receive messages and calls on the landline number, but you will be able to access the app from a mobile device.
This may also be one of the reasons why WhatsApp decided to allow landline numbers for the business apps. This means that you will receive messages and calls on the landline number, but you will be able to access the app from a mobile device.
Using the landline number of the company also means that you do not have to use your mobile number and make it available for your customers. It is just another small thing that will help business owners to keep their work chats professional.
Other business features
WhatsApp Business will also come with some special features such as Business Settings and Statistics. Business Settings will allow you to set an automated response for all the customers that will be messaging you during out of office hours. Meanwhile, Statistics will show you the number of read, delivered, sent and received messages, and there should be more tools in the future.
Right now the app is in beta testing and it should be released in the close future.